How does EXT Legal work?
To begin your working relationship with EXT, all attorneys must register and create a secure account. Once your information has been inputted and received by our system, our Compliance Dept. will perform a quick vetting process to verify the account request is valid. Note, in order to register for a free account, EXT also requires a valid credit card to be placed on file. This will be captured via telephone and stored off-line.
Once you have been approved for an account, our Administrator will contact you via telephone in order to introduce ourselves to our new partner as well as capture the credit card processing information. Thereafter, you will receive an email containing a temporary password. All you need to do is log-in, change your password and we’re ready to get to work.
STEP 1) Select your service
Once an account has been approved and a credit card has been placed on file, you will be able to log-in to the EXT system. You will be directed to your personalized account dashboard page. From the dashboard, you can update your personal, your clients’ or your firm’s information.
The dashboard is also where you will be able to order the specific service(s) you need. The services are organized into 2 main categories: Pre-Lit and Litigation. All you have to do is select the service you need and the system will direct you to Step 2.
STEP 2) Input information
Each service requires specific information the system will need in order to complete the task. The website will guide you through the ordering process step-by-step so that the system captures the relevant information necessary to perform the service only. The EXT website also has a feature that recalls past client information as well as allows attorneys to group orders together so you don’t have to input the same information multiple times. Once you have moved through the information capturing process, the system will direct you to Step 3.
STEP 3) Upload documents
For certain services, we will need you to upload specific documents to our secure database in order for us to complete the service. For instance, if you order a ‘Medical Record Request,’ EXT will prompt you to upload a HIPPA compliant medical authorization allowing for the release of these records. If you order a ‘Demand Letter Draft,’ EXT will prompt you to upload any police reports, PD photos, medical records, witness statements, etc. so we have the complete package of information. Once you have uploaded the relevant documents, you review the order’s information and hit SUBMIT. The EXT system will send you an email confirming our receipt of the order. From there, your work is done and it’s our turn.
Providing excellent service while fiercely protecting the confidentiality of your client’s information is our top priority. All of our employees sign strict confidentiality agreements and extensive efforts have been undertaken to design and develop the EXT website in order to maximize efficiency while maintaining a high level of security.
STEP 4) Completing the Order
Each task EXT provides has turn-around times that vary from service to service. Medical Record Request(s) can take up to 30 days to complete while drafts of discovery or demand letters are turned around in 3-5 days. When EXT does complete your order, you will receive an email containing a link to the completed document. All you need to do is click the secure link and download the completed document. Once the service is complete, EXT will bill the credit card on file and we’re ready to get started on the next one. To see how easy it is, register for a free account and let EXT Legal get to work for you.
*** EXT LEGAL’S DISCLAIMER***
EXT Legal provides administrative and legal document drafting services to licensed California attorneys. EXT Legal must be authorized to perform each individual service (a check box during the ordering process) and all attorneys are responsible for all final work product that leaves their office. EXT Legal offers drafting services only and does not provide legal advice to members of the general public.